QLAN ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect from visitors to qlan.com and from clients of our managed IT, cybersecurity, cloud, and compliance services, how we use it, and the choices you have.
1. Information we collect
We collect information in the following categories:
- Contact information you submit through forms (name, email, phone, company, message).
- Usage data such as pages viewed, referring URL, browser, device, and approximate location, collected via standard server logs and analytics.
- Cookies used to remember preferences and measure site performance. You can disable cookies in your browser.
- Client environment data required to deliver services under a signed Master Services Agreement.
2. How we use information
- To respond to inquiries and provide requested information.
- To deliver, monitor, and improve our services.
- To send service-related communications (we do not sell your data).
- To comply with legal, regulatory, and contractual obligations.
3. Sharing of information
We do not sell personal information. We share information only with vetted subprocessors strictly necessary to operate the site and deliver our services (e.g., email delivery, analytics, ticketing, backup providers), and where required by law.
4. Data retention
We retain inquiry data for up to 24 months and client environment data for the duration of the engagement plus any retention period required by contract or law.
5. Your rights
California residents have rights under the CCPA/CPRA to access, delete, or correct personal information, and to opt out of sale or sharing (we do not sell or share). Contact us at info@qlan.com to exercise these rights.
6. Security
We follow industry-standard administrative, technical, and physical safeguards including encryption in transit and at rest, MFA-protected access, and least-privilege controls.
7. Children's privacy
This site is not directed to children under 13 and we do not knowingly collect their data.
8. Changes
We may update this policy from time to time. Material changes will be reflected on this page with an updated "Last updated" date.
9. Contact
Questions? Reach us at info@qlan.com or
(949) 597-8560.
4 Mason STE B, Irvine, CA 92618